Returns & Exchanges
We want your Mother’s Day plush gift to be perfect. Returns are accepted within 30 days.
The window for returns is 30 days from the date you receive your floral bouquet or seasonal surprise. We aim to make every milestone celebration special and stress-free for you.
To initiate a return, please send a clear request to our boutique team via the contact details provided below.
Email: angelinachamieh24@gmail.com
Reimbursements are processed within 14 days of receiving your plush return. We use the original payment method for all refunds. No extra fees are applied for this heartfelt service.
Return Conditions
To be eligible for a return, please ensure these boutique conditions are met:
Bought within 30 days
Original gift wrap
Items that cannot be returned:
Customized floral plush bouquets with personalized tags or names.
Plush items showing clear signs of use or damage after delivery.
Seasonal items unsealed after delivery for hygiene and safety reasons.
Items that have been inseparably mixed with other boutique products.
We reserve the right to refuse returns of any merchandise that does not meet the above whimsical quality standards.
Return Process
You are responsible for the shipping cost and safety of the plush during return. Please ship to our seasonal gift warehouse.
Boutique HQ Address
We cannot be responsible for bouquets lost in return transit. We recommend a trackable mail service. A refund requires actual receipt of the plush or proof of delivery to ensure a fair and joyful resolution for every customer.
Gifts
If the plush was a gift shipped to you, you will receive a store credit. Once we receive the bouquet, a digital gift certificate for our next seasonal drop will be emailed directly to you.
If the bouquet was not marked as a gift or was shipped to the buyer first, we will issue the refund to the original giver to maintain boutique privacy.
Questions?
For any help with your plush return, reach out: angelinachamieh24@gmail.com